Shipping & Tracking

To make your waiting time as short as possible, we recommend you to choose business express delivery.

Shipping Time & Shipping Fee:

1:United States, United Kingdom

Shipping Method Estimated Delivery Shipping Fee
Standard Shipping 14-20 Days $5.95
Expedited Shipping 7-15 Days $19.95

2:Canada, Mexico, 

Bahrain, Israel, Saudi Arabia, Turkey,

Australia, New Zealand,

Albania, Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine 

Shipping Method Estimated Delivery Shipping Fee
Standard Shipping 15-20 Days $6.95
Expedited Shipping 7-15 Days $29.95

3Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam

Shipping Method Estimated Delivery Shipping Fee
Standard Shipping 15-20 Days $5.95
Expedited Shipping 7-15 Days $29.95

4: Bermuda

Shipping Method Estimated Delivery Shipping Fee
Expedited Shipping  14-30 Days $49.95

5Azerbaijan, Bangladesh, Bhutan, Georgia, India, Kazakhstan, Kyrgyzstan, Mongolia, Nepal, Pakistan, South Georgia & South Sandwich Islands, Tajikistan, Turkmenistan, Uzbekistan

Caribbean Netherlands, Moldova, Monaco, Montenegro, Svalbard & Jan Mayen 

Shipping Method Estimated Delivery Shipping Fee
Expedited Shipping  14-30 Days $29.95

6Brazil

Caribbean Netherlands, Moldova, Monaco, Montenegro, Svalbard & Jan Mayen 

Shipping Method Estimated Delivery Shipping Fee
Standard Shipping  14-30 Days $9.95

Processing Time:

· Frame Only: 36hours

 

· Non-Prescription: 36 hours

· Single Vision Standard Lenses ( SPH:-0.5~-8.00 & CYL:-0.5~-2.00 ):2-4 days

· Single Vision Standard Lenses ( All of the other degrees ):4-7 days

· Single Vision Blue Blockers ( SPH:-0.5~-8.00 & CYL:-0.5~-2.00 ):2-3 days

· Single Vision Blue Blockers ( All of the other degrees ):3-7 days

· Single Vision Photochromic Lenses ( SPH:-0.5~-8.00 & CYL:-0.5~-2.00 ):1-3 days

· Single Vision Photochromic Lenses ( All of the other degrees ):3-7 days

The specific delivery time depends on the purchasing time

Notice:

· Delivery delay due to selling season & bad weather conditions, etc.

· Standard shipping and business express fees are only available for shipments within 20 pairs.

Shipping Free:

·  FREE STANDARD SHIPPING ON US$59+ (US/CA/UK/FR/DE/NL/ES/IE/SG)

Tracking Information:

· You will receive an order confirmation email that will include your order number.

· You can track your package directly on the TRACK ORDER option on the top of our site with your tracking number.

· Besides, our system will send you an email when your orders ship out but the email might be identified as spam. Please note.

Change & Cancel

· Any modification to the order should be submitted within 24 hours of purchase. Modifications include but are not limited to canceling orders, changing address information, changing prescriptions, adding/deleting/changing item(s), changing shipping method, combine shipments. All such requests made within the 24-hour time frame will be fulfilled in a timely manner. Change & Cancel

· Please include your order number or the associated email address in the email subject so we can promptly take care of your request. Send your request to service@aurovila.com